Sales & Marketing Coordinator

Role Overview

• Coordinate and support sales activities for distributors and end user customers.
• Monitor sales performance and identify opportunities for growth.
• Assist in managing customer inquiries and provide timely support to dental clinics, laboratories, and other end-users.
• Maintain regular communication with distributors regarding product updates, pricing, promotional campaigns, and sales materials.
• Develop and maintain a rolling 12 month calendar with all external and internal events where the organisation will engage with customers and potential customers.
• Manage and coordinate a meeting plan by capturing comprehensive meeting requirements from the relevant meeting sponsor and then translate into tactical plans.
• Develop and drive major task project milestones.
• Organise internal sales & marketing meetings.
• Manage and support events & courses, including the management of materials (ie training kits) and motor replacement.
• Co-ordinate Clinical Education programmes focusing primarily on operational support, data management, invoice approval, OPL payments, PPSA data recording.
• Manage the processing and storage of physical and electronic materials incl. advertising, sales literature, Sharepoint content.
• Partner with managers to develop, manage and accept budget accountability for meetings.
• Maintain information and data on past events to provide accurate event history and complete/concise request for proposals.
• Provide support for regional and location Clinical Educators, working in liaison to obtain annual plans for events, grants, training days etc. and support course registration.
• Interacts with key internal customers, and acts as the Dentsply Sirona ’ contact for all participants.
• Assess hotel sites throughout the region, making site selections, negotiate and implement hotel contracts, coordinate meeting rooms, accommodations, and meal/menus; Secure entertainment; negotiates and implement contracts for welcome receptions, evening events, etc.
• Train the Trainer – Work with SBUs and local PSM teams to co-ordinate dentist training programmes.
• Propose and support regional and local team execution of University programmes, aligned to commercial needs.
• Provide monthly CE statistical analysis and generate information from data, splitting into products and regions for managers, SBUs, and the Leadership Team.
• Build maintain and co-ordinate the upkeep of the OPL database.
• Manage the coordination and generation of clinical materials e.g. case reports, photographs and videos.

Requirements

• Proven track record of excellent negotiating skills
• Event Management experience 3 years+
• Contract review experience
• Strong working knowledge with MS office, including MS Word, Excel, PowerPoint, and Outlook
• Ability to manage projects and mobilise project members
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Excellent communication skills – written, verbal and presentation
• Professional with proven ability to build appropriate relationships with internal and external key stakeholders
• Self-motivated, conscientious with a desire to exceed
• Strong results orientation and analytical skills
• Excellent project management, planning and implementation skills
• Ability to convert Event plans to action
• Demonstrated effective collaboration with field sales

Benefits

• Professional development
• High-performance, empowering culture