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Customer Service Supervisor at AMO PROMO | JobVerse
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Customer Service Supervisor
AMO PROMO
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Customer Service Supervisor
Belo Horizonte, Minas Gerais, Brazil
Full Time
6 hours ago
No Sponsorship
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Key skills
Sales
About this role
Role Overview
Ongoing training and coaching of customer service representatives.
Monitoring customer interactions and analyzing performance results.
Developing strategies to improve team performance.
Training new agents.
Collaborating with management to support decision-making.
Requirements
Experience in customer service (after-sales/support).
Experience in team management.
Motivational, fair-minded and analytical profile.
Work schedule: 08:00 to 16:40
includes rotation on weekends.
Apply Now
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