About this role

Lead the day-to-day operations of the Conflicts Department
Manage a team of conflicts analysts primarily based in New York
Oversee conflicts operations and search quality
Serve as an escalation point for complex or sensitive matters
Review and provide feedback on conflicts searches performed by staff
Take initiative in developing, documenting, and maintaining conflicts department procedures
Identify trends impacting turnaround time, accuracy, and efficiency
Manage, train, and coach conflicts analysts
Conduct conflict of interest searches for all Davis Polk offices
Manage relationships with the Firm’s conflicts technology providers

Expert knowledge of a conflicts management/new business intake system used by large international law firms (e.g., iManage Conflicts Management (ICM), Intapp, or equivalent)
Excellent written and verbal communication skills
Excellent interpersonal skills and strong client-service orientation
Strong people-management skills
Ability to work independently and effectively in a fast-paced environment
Demonstrated initiative and ownership in improving workflows
Thorough working knowledge of major online databases and business resources
B.A. required, JD or MLS degree a plus
Minimum 5 years of related experience, including conflicts experience at an AmLaw 100 firm and experience managing a team

Manager, Conflicts

Key skills