VP, Branch Manager – Full-time

Role Overview

• Achieve all assigned goals
• Monitor all sales related goals for all branch team members and provide coaching as needed in the area of sales skills, recognizing opportunities while dealing with customers and prospective customers
• Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results
• Manage and perform external sales calling program
• Provide positive leadership, mentorship and inspire all branch team members to reach their full potential
• Participate in professional leadership development courses and product/service training to ensure skills are maintained and strengthened
• Responsible for the quality of service provided by branch team members; ensuring exceptional customer service is consistently delivered and exceeds expectations
• Validation via customer satisfaction surveys
• Participate in local community events including membership in local organizations such as Rotary Club, Chamber of Commerce, etc.
• Work in conjunction with Assistant Branch Managers to provide day-to-day direction to branch staff in all aspects of branch operations
• Ensure that branch team members operate within established policies and procedures of the Bank and government regulations
• Work in conjunction with Assistant Branch Managers to ensure all required reports are submitted completely and in a timely manner
• Works in collaboration with the Assistant Branch Managers to carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws and regulations
• Responsibilities may include, but not limited to interviewing, hiring and training employees; planning, assigning and directing work; performance appraisals, recognizing and developing employees; addressing complaints/situations, resolving problems and providing constructive feedback and corrective actions as needed
• Responsible for all risk management-related issues concerning branches
• Perform additional duties as required or assigned

Requirements

• High School Diploma or GED
• 7 years Branch Manager experience in a sales and service environment
• Business development experience, with strong community ties within the general area of branch locations
• Demonstrate positive and professional client-centric and service-oriented attitude
• Clearly communicates a vision and removes barriers for team success
• Proven ability to meet sales targets and production goals
• Excellent written and verbal communication skills
• Highly organized
• Ability to plan and complete multiple priorities with competing deadlines
• Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws
• Ability to work a flexible schedule based upon the needs of the business
• Ability to travel throughout the branch network
• Experience managing multiple locations or managing remote locations.

Benefits

• Team members accrue paid time-off (PTO)
• Receive Holiday (PTO)
• Eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans
• Flexible and Health Savings Accounts
• 401(k) Retirement Plan
• Disability Insurance
• Employee Assistance Program
• Basic Life Insurance
• Company sponsored Tuition Disbursement and Loan Repayment programs
• Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans