Conduct customer site visits as necessary to support CSMP processes
Perform customer due diligence reviews that include assessments of prospective customers and ongoing assessments of current customers
Review and analyze data to support due diligence efforts and identify/validate controlled substance trends and sourcing profiles
Prepare written reports to document reviews and statistical analysis
Engage with account managers and customers, as well as internal team personnel as needed to support the CSMP process
Drive CSMP process awareness and communication with Sales and individual Account Managers
Seek opportunities to improve CSMP operational excellence through people, processes, or technology

Degree or equivalent and typically requires 4+ years of relevant experience
4+ years of experience managing regulatory compliance in the pharmaceutical supply chain
Strong ability to learn quickly and adapt in fast-paced environments
Proven collaboration skills across cross-functional teams
In-depth knowledge of retail pharmacy operations, controlled substance compliance, and diversion control programs
Expertise in making data-driven, strategic decisions based on thorough analysis
Excellent relationship-building and people engagement skills
Working knowledge of Federal and State regulations related to controlled substance compliance
Proficiency in MS Office (Word, PowerPoint, Excel)

Regulatory Affairs Manager

Key skills