Senior Manager, Systems Analysis

Role Overview

• As a Senior Manager, Systems Analysis Leader at Fidelity Philanthropic Services, you will play a key role in driving strategic systems analysis and enabling business transformation.
• Lead a group of Systems Analysts who bridge business needs and technical solutions, ensuring alignment across collaborators and delivery teams.
• Support intake, analysis, and execution of sophisticated business processes.
• Partner closely with internal customers, operations, and technology teams to ensure accurate data capture, efficient workflows, and high-quality delivery.
• Drive process improvements, ensure data integrity, and enable effective decision-making through strong analytical leadership.
• Provide strategic direction for systems analysis efforts across initiatives and products.
• Partner with product, architecture, engineering, ux and business teams to deliver scalable solutions.
• Drive standards in requirements definition, workflow mapping, and solution building to ensure high-quality outcomes.
• Oversee the full analysis lifecycle, from discovery through post-launch optimization.
• Lead and develop a high-performing team, fostering accountability and continuous learning.
• Conduct performance evaluations, provide coaching, and identify development opportunities to grow talent and leadership capabilities within the team.
• Champion process improvements, tools, and methodologies that increase efficiency, quality, and delivery speed.
• Act as a trusted advisor to leadership, providing insights and recommendations grounded in data and business context.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
• 7+ years of experience in systems analysis, business analysis, or product delivery, with at least 5 years in a leadership or management role.
• Shown success leading teams in sophisticated, enterprise-scale environments with multiple partners and challenging priorities.
• Deep understanding of systems development lifecycle (SDLC), Agile methodologies, and modern delivery practices.
• Strong experience in requirements management, data analysis, process modeling, and solution build.
• Ability to translate sophisticated business needs into clear, actionable requirements.
• Proven track record to influence partners and collaborate across technical groups and business units, supported by strong communication and facilitation skills
• Strong analytical and problem-solving skills, with a proactive and results-focused demeanor.
• Experience with tools such as JIRA, Confluence, or other Agile/ALM platforms is helpful.
• Familiarity with financial services, donor-advised funds, or regulated environments is a plus.
• Relevant certifications (CBAP, PMI-PBA, Agile certifications, etc.) are beneficial but not required.

Tech Stack

• SDLC

Benefits

• Fidelity will not provide immigration sponsorship for this position.