Marketing & Creative Support Coordinator

Role Overview

• Prepare customer proofs for branded apparel, promotional products, signage, and merchandise
• Create clean, professional mockups using supplied logos, product images, templates, and brand guidelines
• Set up artwork files for internal review, client approval, and production
• Resize, edit, clean up, and adjust customer-supplied artwork when needed
• Create simple design layouts for flyers, digital ads, social media posts, email banners, website graphics, and promotional materials
• Follow existing brand guidelines for both The Promo Addict and You Need A BBQ
• Help maintain consistency across all marketing materials, presentations, and customer-facing graphics
• Organize and save design files in the correct folders with proper file naming
• Prepare accurate proofs for customer approval
• Double-check spelling, logo placement, colours, product details, quantities, and sizing before proofs are sent out
• Update proofs based on feedback from the sales or production team
• Prepare print-ready or production-ready files when required
• Convert, export, and package files in the correct formats such as PDF, PNG, JPG, AI, EPS, SVG, or other required file types
• Help ensure artwork is clean, usable, and ready before it reaches production
• Flag poor-quality logos, missing information, or artwork concerns to the appropriate team member
• Assist with creating and formatting email newsletters for both businesses
• Prepare graphics and layouts for promotional campaigns, product launches, sales events, BBQ classes, seasonal promotions, and branded merchandise campaigns
• Support social media content by creating graphics, resizing images, and preparing post layouts
• Help update website graphics, product images, banners, and promotional visuals when needed
• Assist with basic marketing calendars, campaign checklists, and project tracking
• Repurpose existing content into different formats, such as turning a newsletter graphic into a social post or website banner

Requirements

• Bachelor’s degree in Graphic Design, Fine Arts, Marketing, or a related field
• 1–3 years of experience in production, marketing, or graphic design roles
• Excellent written and spoken English
• Experience with email marketing platforms, Shopify, WooCommerce, social media scheduling tools, or basic website updates would be an asset
• Experience with Adobe Illustrator and Photoshop
• Strong graphic design skills with a good eye for layout, spacing, fonts, and brand consistency
• Ability to prepare clean, accurate customer proofs
• Strong written English and attention to grammar and spelling
• Excellent attention to detail
• Ability to follow instructions and brand standards
• Comfortable working with multiple brands and different types of tasks
• Organized and able to manage multiple projects at once

Benefits

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth