Support Salesforce administration, including configuration changes, data entry, bulk uploads, troubleshooting, and user assistance
Understand Repair’s complex data model for accurate internal and external reporting
Own and execute data model transformation initiatives, ensure data quality
Support a strong data-driven culture through owning and resolving Salesforce support tickets
Encourage colleagues to own their data by providing training and support
Maintain and upgrade user documentation for staff
Oversee Repair’s external data collection and program application processes
Investigate and resolve form errors, manage user errors in WordPress and FormAssembly

3+ years of professional experience including 1+ years of Salesforce experience
Passion for Repair the World’s mission and organizational values
Understanding of the capabilities of Salesforce, or an equivalent CRM
Experience with Monday.com, ClickUp, or an equivalent project management tool, preferred
Experience with FormAssembly and its Salesforce Connectors preferred
Formal certifications like Salesforce Certified Administrator, Advanced Administrator, App Builder, etc. are preferred, but not required

paid time off for service in addition to vacation
sick time
personal days
holidays
100% of full-time employees’ health premiums (medical/dental/vision) for most plans
50% for dependents
retirement matching
professional development funds
employer-paid short and long-term disability coverage
access to the Jewish Learning Collaborative
Economic Access Fund
16 weeks of paid parental leave (pro-rated for employees with Repair less than 6 months)

Data Manager

Key skills