Own the roadmap and backlog for Roadie’s internal billing and sender payment platforms, balancing business priorities, technical needs, and long-term product strategy
Partner with Finance, Sales, Data Science, Operations, and Engineering to design and deliver scalable billing and payment solutions
Translate complex business needs into clear product requirements, user stories, and prioritized work for engineering teams
Drive product decisions by analyzing data, identifying opportunities, and measuring the impact of new features and improvements
Build and maintain strong relationships with internal stakeholders and external partners, including UPS and payment vendors
Develop reporting and instrumentation to monitor billing accuracy, platform health, and operational performance
Continuously improve internal workflows to increase efficiency, reduce manual effort, and create a better experience for Roadie teams

3+ years of experience in product management, product ownership, business systems, or a similar role
Experience working with billing, payments, invoicing, finance systems, or other operational platforms
Strong analytical and problem-solving skills, with the ability to use data to drive decisions and prioritize work
Experience translating complex business needs into clear product requirements for technical teams
Familiarity with relational databases and an interest in understanding how systems work behind the scenes
Experience with Jira or similar product management tools
Excellent communication and stakeholder management skills, with the ability to build alignment across technical and non-technical teams
Experience in logistics, marketplaces, gig economy platforms, or fintech is a plus

Product Owner

Key skills