Lead Product Designer – AI Experiences

Role Overview

• Own and evolve the end-to-end product experience across discovery, onboarding, workflows, AI-assisted interactions, and core platform journeys.
• Define how AI and agentic experiences should behave within enterprise SaaS workflows, balancing usability, transparency, trust, and efficiency.
• Translate customer problems, behavioral insights, and business priorities into intuitive product experiences and validated design hypotheses.
• Drive product discovery together with Product Managers and Engineers through rapid prototyping, experimentation, and customer validation.
• Design and prototype experiences using AI-native tooling (claude, lovable, replit, figma AI, etc) to accelerate iteration and decision-making.
• Contribute to product strategy by identifying workflow friction, opportunity areas, and experience improvements that drive measurable business outcomes.
• Run user research, customer interviews, usability testing, and behavioral analysis to uncover customer needs and validate solutions.
• Use product analytics and experimentation frameworks to continuously improve adoption, engagement, retention, and customer satisfaction.
• Help unify multiple SaaS products into one coherent platform experience, including navigation patterns, interaction models, terminology, and design systems.
• Collaborate closely with Engineering teams to ensure experiences are technically feasible, scalable, and implemented with high quality.
• Champion a modern, AI-native design culture focused on simplicity, experimentation, speed, and measurable customer value.

Requirements

• Several years of experience in Product Design, UX, Product Experience, or related roles within SaaS or digital product companies.
• Strong product thinking and ability to simplify complex workflows into intuitive customer experiences.
• Experience working closely with Product Managers and Engineers in fast-moving, cross-functional environments.
• Strong skills in product discovery, user research, behavioral analysis, and translating customer insights into validated product decisions.
• Fluency with AI-enhanced design and prototyping workflows and Figma.
• Experience using analytics and experimentation tools such as Mixpanel, Amplitude, Optimizely, or similar platforms.
• Understanding of AI-native interaction patterns, conversational interfaces, copilots, or workflow automation is a strong plus.
• Ability to balance customer needs, technical constraints, and business priorities pragmatically.
• Strong systems thinking and experience contributing to scalable UX patterns or design systems.
• Experience in enterprise SaaS, retail, banking, customer experience, or data-heavy products is highly valued.

Benefits

• The opportunity to make a meaningful impact by helping shape seamless customer experiences in an AI-driven SaaS platform, while working closely with ambitious Product, Engineering, and Customer teams.
• An inclusive and supportive work environment where diversity and creativity are celebrated.
• An environment where your ideas are valued, and you have the opportunity to make a meaningful contribution from the start.
• Opportunities for professional growth and career advancement within an international growing company.
• Creativity and impact are what matter most. We believe in celebrating our achievements.
• Whether it's a summer festival or New Year party: we make sure to enjoy our successes and build strong team connections.