Build, manage, and strengthen relationships with brokers and strategic partners
Conduct regular in-person visits with brokers to strengthen relationships and uncover business opportunities
Ensure clients adopt Klar’s products (credit lines, bank accounts, payments, etc.), actively use them, and realize their full value—translating into revenue growth for both clients and Klar
Monitor account health and engagement signals, proactively addressing risks and executing retention playbooks to reduce churn
Drive business growth by expanding and developing the assigned broker portfolio
Identify, prospect, and close new partnership opportunities
Work closely with Risk, Product, Operations, and Revenue teams to solve client issues quickly and provide structured feedback for product and process improvements
Own clear KPIs such as portfolio growth, product usage, revenue per client, retention rates, and NPS
Analyze commercial performance, portfolio metrics, and market trends to identify growth opportunities and define action plans

Bachelor’s degree in Business, Finance, Marketing, or related field (or equivalent experience)
2–5 years of experience in B2B sales, preferably in fintech, SaaS, or financial services
Strong understanding of financial products and services (e.g., payments, lending, KYC)
Proven track record of meeting or exceeding sales quotas
Excellent communication, negotiation, and interpersonal skills
Self-motivated, organized, and comfortable working in a fast-paced startup environment
Experience with CRM software (e.g., Salesforce, HubSpot)

Competitive salary based on performance and experience
Chance of earning Klar stock options
15 days of paid vacation per year; plus extended maternity and paternity leaves
Vacation premium
30 days of Christmas bonus
Food vouchers
Medical Insurance
Computer device
Wellhub subscription to offer mental and physical health
Sponsored coaching and therapy sessions
A modern centrally located office in Mexico City with free drinks, snacks, and regular social events
International work environment with amazing and highly skilled people
A world class team that helps you evolve your skills in areas you're interested in

B2B Customer Success KAM

Key skills