Manage and grow a portfolio of B2B wholesale accounts.
Serve as the primary point of contact for assigned customers.
Develop strong customer relationships and identify opportunities for growth.
Maintain regular communication with customers regarding products, programs, inventory, and promotions.
Ensure customer needs are addressed in a timely and professional manner.
Deliver exceptional customer service and support.
Resolve customer issues and coordinate solutions with internal teams.
Support and follow up on inbound sales leads.
Identify and pursue new business opportunities within target markets.
Conduct outreach to prospective customers through phone, email, networking, referrals, and industry events.
Represent Recover Brands and Headsweats at trade shows, conferences, and industry events.
Support consumer-facing events and brand activations.
Work closely with the marketing team on B2B marketing initiatives.
Communicate customer needs and feedback to internal stakeholders.

Bachelor's degree in Business, Marketing, Communications, or a related field preferred
1–2 years of experience in sales, account management, customer service, or a related field
Experience building customer relationships and supporting business development initiatives is a plus
Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook
Ability to manage customer information, sales activities, and account documentation accurately and efficiently
Strong verbal and written communication and interpersonal skills
Excellent organizational skills with strong attention to detail and follow-through
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Self-motivated and able to work independently with limited supervision
Collaborative team player with a professional, customer-focused approach
Ability to build and maintain strong customer relationships while identifying growth opportunities
Prolonged periods of sitting and working on a computer
Ability to travel to customer locations, tradeshows, and industry events as needed

Competitive Pay – We believe in rewarding success and showing our employees just how much, they’re valued in a variety of different ways, including compensation.
Health and Wellness – There’s nothing basic about our comprehensive health and wellness programs and offerings.
Time away from work – Sometimes we need time away to be with family, enjoy our hobbies, focus on our health or just simply recharge.
Growth and Development – We are constantly seeking to offer opportunities and support for personal and professional development.
Financial planning and wellbeing – No matter what financial goals our employees have set, we want to help them get there. We offer access to benefits, programs and education to help our employees to protect income, pay for expenses and invest in the future. Including a generous 401(k) match!
Extras, discounts, and perks – Generous discounts to our company and related companies, is just one of the cool extras we offer!

Account Manager

Key skills