Create, update, and maintain merchant offers across the BenefitHub platform
Ensure offer content is accurate, compelling, and aligned with BenefitHub content standards
Review and proofread offer details, promotional copy, and merchant information prior to publication
Assist with categorization, merchandising, and placement of offers to maximize member engagement
Coordinate with internal teams to implement offer updates and promotional changes
Assist in the creation, scheduling, and testing of member newsletters and promotional campaigns
Verify offer accuracy, links, images, and content prior to distribution
Support campaign tracking and reporting efforts to measure performance and engagement
Conduct outreach to merchants to obtain offer updates, promotional assets, and additional information
Support the Merchant team in maintaining positive merchant relationships
Assist with merchant onboarding activities and ongoing account maintenance
Monitor offer quality and identify opportunities to improve content, presentation, and member experience
Assist in merchandising seasonal, category-specific, and strategic promotions
Help maintain consistency across merchant profiles, offers and promotional content
Support cross-functional initiatives and strategic projects as assigned
Assist with data collection, reporting, and process improvement efforts
Participate in testing new platform features, workflows, and merchandising initiatives

Bachelor’s degree in marketing, communications, or a relevant field
1–3 years of experience in merchandising, e-commerce, digital content, partnerships or related field
Strong attention to detail and commitment to accuracy
Excellent written and verbal communication skills
Ability to manage multiple projects and deadlines in a fast-paced environment
Proficiency with Microsoft Office and Google Workspace applications
Experience with content management systems (CMS) or e-commerce platforms (preferred)
Familiarity with affiliate marketing, promotions, or employee benefits platforms (preferred)
Experience working with merchant or vendor relationships (preferred)
Analytical mindset with the ability to interpret performance data and make recommendations (preferred)

Merchandising Associate

Key skills