Order-to-Cash Internal Controls Manager

Role Overview

• Drive continuous transformation of the O2C internal control environment, focusing on optimization, simplification, and rationalization of controls while ensuring robust risk coverage
• Ensure the Risk and Control Matrix (R A CM) is fully up-to-date, comprehensive, and reflective of the evolving O2C risk landscape across all Business Areas
• Lead initiatives to increase automation and leverage digital solutions, including AI, to reduce manual controls and enhance control effectiveness and efficiency
• Partner closely with Business Areas and Divisions to deep dive into localized controls, challenge complexity, and drive harmonization and simplification
• Establish and maintain a strong benchmarking approach, actively comparing ABB’s control environment against external best practices and industry standards
• Strengthen compliance monitoring and governance through clear, streamlined Policies and Procedures—eliminating duplication, ambiguity, and increasing transparency
• Oversee execution of internal control activities including testing, deficiency assessment, root cause analysis, and sustainable remediation actions
• Act as a key contributor to global O2C transformation initiatives (including ABB Way Finance Transformation), ensuring future-proof control design and strong alignment with governance frameworks
• Facilitate discussions about operational & compliance risks with business and other relevant stakeholders i.e. with regards to TPM Sell initiative
• Close involvement and collaboration around Key Risk Indicators (KRIs) build up, to ensure alignment with our RACM and internal risk classification
• Active role in assessing Order-to-Cash global projects in regard to their impact on internal control environment to ensure full synchronization and accuracy (e.g. Customer Master Data initiative or Third Party sell project)

Requirements

• Minimum 10 years of experience in Order-to-Cash, internal controls, or risk management, ideally in a multinational environment or Big 4 advisory
• Strong expertise in internal controls frameworks (e.g., SOX, US GAAP) and risk management methodologies
• Proven track record in driving control optimization, automation, or digital transformation initiatives, including exposure to AI-enabled solutions
• Deep understanding of end-to-end O2C processes and their associated risks and control points
• Experience in benchmarking, governance framework design, and policy standardization across global organizations
• Strong stakeholder management skills and collaboration skills with the ability to influence across global, cross-functional teams
• Analytical mindset with the ability to simplify complex environments and drive continuous improvement
• Excellent communication skills and fluency in English.

Benefits

• We value people from different backgrounds.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.