Title Officer

Role Overview

• Examine title search documents to determine the appropriate requirements to clear title, exceptions from coverage, legal description, and vested owner of subject property to be included in the title commitment
• Evaluate which documents need to be reviewed to determine the insurability of the property and the insured parties of a transaction
• Create and revise title commitment as necessary
• Verify that title insurance rates and coverage provided on the title commitment are given in accordance with instructions received by the insured parties of the transaction and in accordance with office and underwriting guidelines
• Insure that title products are completed in a timely manner and are of the highest quality
• Determine order priority, the specific needs of clients, and the instructions from their supervisor
• Communicate with office staff and clients regarding issues with requested title insurance coverage or defects that may impact the closing of a transaction
• Communicate to supervisors any issues that may affect the closing of a transaction and any circumstances that may lead to a client or customer dissatisfaction
• Meet and exceed the needs of attorney clients by completing the specific tasks associated with the Title Officer position and assisting others with their duties whenever possible

Requirements

• At least 5 years of title experience
• High School degree
• Able to follow all company procedures and policies including meeting the company customer service expectations
• Strong research and investigative skills
• Title Producer’s License
• Excellent verbal and written communication skills
• Good analytical and documentation skills
• Good customer service skills along with excellent problem solving ability
• Ability to productively interact with peers, customers and management
• Proficient with internet navigation
• Telephone etiquette
• Attention to detail, professionalism, organized and ability to prioritize
• Ability to work with mathematical concepts (e.g., probability and statistical inferences);
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations with legals and vesting

Benefits

• Robust health insurance plans, including Medical, Dental, and Vision coverage
• 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
• Paid Parental Leave
• Associate Assistance Plan
• Education Assistance Program
• Up to $30,000 in Adoption Assistance
• Up to three weeks of vacation annually, along with generous Holiday, Sick Leave, and Personal Day policies
• New Hire Referral Bonus Program
• Significant Home Purchase Discounts
• Unique opportunities such as Everyone’s Included Day