Field Service Technician
Eden Prairie, Minnesota, United States of America
Full Time
2 weeks ago
$33 - $41 USD
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Lead equipment installations, upgrades, and preventive maintenance
- Troubleshoot mechanical, electrical, pneumatic, and software issues
- Deliver onsite and remote technical support with fast response times
- Train customers on equipment operation and best practices
- Manage service cases from assignment through resolution
- Maintain detailed service documentation and reports
- Collaborate cross-functionally to improve product quality and performance
- Support customer visits, testing (FAT), and lab activities
Requirements
- 2–4 years of field service, maintenance, or technical support experience
- Strong knowledge of electrical systems, mechanical systems, and control systems
- Ability to read electrical schematics and engineering drawings
- Hands-on experience with tools, multimeters, and diagnostic equipment
- Excellent problem-solving and troubleshooting skills
- Effective communication and customer-facing experience
- Associate degree or equivalent technical training preferred
- Valid driver’s license & ability to travel internationally
- Passport eligibility (no restrictions)
- Ability to lift up to 40 lbs and work in industrial environments
Benefits
- 50%+ travel (including international opportunities)
- Work with cutting-edge automation and engineering technology
- Career growth through advanced technical training
- Collaborative culture with Engineering, Quality, and Operations teams
- Opportunity to mentor junior technicians and lead field projects