To negotiate, facilitate and monitor successful return-to-work of claimants within appropriate disability duration guidelines
Assist case management staff with client competence decisions for individual positions
Determine objective, quantifiable, medically supported work restrictions for assigned claims
Facilitate return-to-work (RTW) and accommodation efforts through negotiation with client, treatment provider and claimant
Complete all accommodation/RTW related jurisdictional or client directed documentation, notification, or reporting
Document client contact in claim notes as per Sedgwick CMS standards
Adhere to medical and legal regulations and accreditation standards in written communication
Contact employers to determine specific information regarding employment area
Ascertain the specific physical tolerances, vocational skills and essential job functions needed for specific employment positions
Recommend necessary adaptive equipment as needed
Maintain regular contact with clients following placement as per program guidelines

HS Diploma/GED required
Bachelor's degree from an accredited college or university preferred
Three (3) years of related experience including one (1) year of return-to-work or job accommodation experience or three (3) years of claims management experience or equivalent combination of education and experience required
Working knowledge of return-to-work or job accommodation procedures
Good technical knowledge of claims management procedures
Excellent oral and written communications, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Return-to-Work Representative

Key skills