Program Management Office Manager

Role Overview

• Leading the offshore PMO capability for strategic IT programs by setting short-term operating plans, governance methods, priorities, execution standards, and continuous improvement practices that improve delivery discipline, transparency, and business outcomes across the IT portfolio.
• Providing leadership-level advice and decision support to IT and PMO leaders by synthesizing portfolio health, risks, dependencies, resource constraints, financial considerations, and trade-offs into clear recommendations that enable timely action.
• Independently managing conversations with senior stakeholders across IT and business (Director and above levels) to drive alignment, decision making, and progress against plan.
• Determining priorities, assigning work, managing capacity, coaching team members, and driving accountability for PMO deliverables across program management, reporting, automation, stakeholder communications, and executive governance routines.
• Implementing scalable PMO processes, portfolio controls, reporting standards, tool-enabled workflows, and performance measures that strengthen consistency, predictability, and cross-functional alignment across strategic IT initiatives.
• Ability to manage programs within prescribed capital allocation or operating budget. Proactively identify any variations, identify improvement measures.
• Collaborating with various IT transformation office capabilities – portfolio and program management, demand intake, organization change management and comms, special projects/M&A.
• Understanding corporate/regional technology standards and principles and incorporating them as part of program management office principles as it pertains to working with IT functional or business groups.
• Influencing global stakeholders across India, US, and EU teams by communicating with clarity, resolving conflicts, navigating ambiguity, and driving cooperation across multiple IT functions, vendors, business partners, and leadership groups.
• Supporting leaders with resource and capacity management planning for program management office team across different geographies.
• Understanding nuances of complex, cross functional and large-scale strategic programs objectives, technical scope, business dependencies to be able to effectively apply program management fundamentals.

Requirements

• Bachelor’s Degree or higher and 10 -15 years of experience in IT Consulting or IT program management, portfolio management, PMO leadership, technology governance, or IT transformation roles.
• Experience leading PMO governance, operating rhythms, portfolio reporting, delivery controls, and continuous improvement practices for complex IT strategic programs across multiple functions, geographies, stakeholders, or delivery teams.
• Experience managing and developing direct reports, including objective setting, work assignment, coaching, performance feedback, prioritization, conflict resolution, capability building, and team operating model improvement.
• Demonstrated ability to define priorities, manage capacity, assess resource needs, support budget or financial visibility, and provide leadership recommendations that improve delivery effectiveness across a functional area.
• Strong executive communication, stakeholder influence, negotiation, and decision-support skills, including the ability to simplify complex information and drive action across managers, functional leaders, vendors, and cross-functional teams.
• Hands-on experience with PMO, reporting, and collaboration tools such as Smartsheet, Power BI, Microsoft Office Suite, and Jira.
• Flexibility to manage stakeholders across US and EU for collaboration.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options