Technical Program Manager

Role Overview

• Serve as the operational backbone of our engineering and product teams.
• Ensure meetings are productive, decisions are documented, knowledge is preserved, and communication flows seamlessly.
• Attend all lead and cross-functional meetings as the designated note-taker and facilitator.
• Capture accurate minutes of meetings (MoMs) including decisions made, action items, owners, and deadlines.
• Distribute meeting summaries to relevant stakeholders within 24 hours.
• Maintain a structured archive of all meeting notes for reference and audit trails.
• Prepare meeting agendas in advance in collaboration with meeting owners.
• Create clear, well-structured presentations for leadership reviews, sprint demos, and program updates.
• Author and maintain documentation in the team knowledge base (Confluence, Notion, or equivalent).
• Translate complex technical concepts into accessible documentation for non-technical audiences.
• Develop and update runbooks, process guides, onboarding docs, and project wikis.
• Ensure knowledge base articles are accurate, up-to-date, and properly tagged for discoverability.
• Draft and send professional stakeholder emails communicating testing completion, milestone achievements, and status updates.
• Coordinate with QA, engineering, and product teams to gather accurate status before communicating externally.
• Manage communication cadence to keep stakeholders informed without overwhelming them.
• Follow up on open action items and escalate blockers to program leads as needed.
• Maintain stakeholder distribution lists and ensure the right people receive the right communications.
• Track program milestones, timelines, and dependencies across multiple workstreams.
• Identify risks and surface them proactively to leadership.
• Support sprint planning, retrospectives, and quarterly planning cycles.
• Assist in managing project tracking tools (Jira, Asana, Linear, or equivalent).

Requirements

• 2–5 years of experience in program management, technical coordination, or a similar role.
• Exceptional written and verbal communication skills.
• Strong ability to synthesize complex discussions into clear, actionable summaries.
• Proficiency with documentation tools (Confluence, Notion, Google Docs).
• Experience with presentation tools (PowerPoint, Google Slides, Keynote).
• Highly organized with strong attention to detail and follow-through.
• Comfortable working in a fast-paced technical environment.
• Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Experience with project tracking tools (Jira, Asana, Linear).
• Exposure to QA/testing processes and terminology.
• Background in a technical domain (engineering, product, or data).
• PMP, PMI-ACP, or CSM certification.

Tech Stack

• PMP
• SDLC

Benefits

• $6.3K – $6.4K Bonus