Join our team as a Night Auditor at Hyatt House Oak Brook.
Oversee nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours.
Check in and check out guests with a focus on accuracy and customer service.
Post charges and payments to guest accounts, ensuring all transactions are accurate.
Reconcile guest service agents’ paperwork and resolve rate discrepancies.
Post room and tax charges and ensure departing folios are printed and distributed.
Reconcile and balance all gift shop paperwork and complete the spreadsheet for banquet event orders.
Maintain the front desk logbook to enhance communication between shifts and management.
Ensure a secure and safe work environment following written safety standards and rules.
Requirements
At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred.
Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees.
Ability to calculate amounts and apply basic addition, subtraction, and multiplication.
Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes.
Must be flexible with scheduling to accommodate business needs.
Benefits
Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development