Project Manager

Role Overview

• Serve as the primary point of contact for the institution project manager/coordinator.
• Responsible for creating a trusting client relationship by establishing project priorities, resource needs, availability and timelines.
• Responsible for establishing weekly check-ins with internal and external team members to meet deadlines.
• Proactively identify and address blockers that may impact project success.
• Manage end-to-end project delivery, including project planning, scoping, scheduling, and management of project resources.
• Manage internal and client project teams, and ensure that team members are clear on their roles and responsibilities.
• Identify ways to improve internal processes, and maintain the implementation guides and supporting tools that keep the team running effectively.
• Communicate project progress and status to stakeholders, including clients, project sponsors, and executive management.
• Identify and mitigate project risks, and escalate issues as necessary.
• Provide overall project management for the relevant HelioCampus platform implementation, including (but not limited to) the development and maintenance of a project plan, meeting notes, status report, issue log and other project artifacts.
• Ensure that projects are delivered on time, within budget, and meet quality standards.
• Develop strong technical understanding of HelioCampus analytics and assessment products to support platform implementations and training of client power users.
• Facilitate power user training sessions in partnership with other teams during implementation.

Requirements

• Bachelor’s degree from an accredited institution of higher learning
• 3+ years of relevant, project management experience
• Strong communication, planning, and organizational skills
• Experience working with higher education clients, with a deep understanding of the higher education landscape and data needs and/or assessment practices.
• Excellent communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
• Proven ability to manage complex projects with multiple stakeholders, competing priorities, and tight deadlines.
• Strong leadership skills, with the ability to motivate and manage project teams.

Benefits

• Flexible work schedule
• 18 PTO days on day one with additional PTO per year
• Fifteen (15) paid holidays
• Medical/dental/vision coverage
• Parental leave
• 401K with match
• Company events
• Referral bonus
• Professional development opportunities
• Home office perks
• Two office locations