Coordinate communication with faculty to ensure credentialing requirements are established within 30 days of new hire and maintained throughout employment
Track and update faculty licensure to maintain accurate CVs and ensure ongoing compliance with accreditation and regulatory standards
Identify at-risk learners and maintain the contact list, ensuring faculty have the information they need to support learner success
Review and audit communications for at-risk learners to ensure they meet catalog standards
Audit faculty feedback on learner assignments to confirm all interactions meet function standards for regular and substantive interaction (RSI)
Monitor required faculty activity — including email response times, discussion postings, webinar participation, LMS activity, learner outreach, and grading turnaround — to ensure compliance with College standards
Record and audit attendance by verifying academic activity for discussions, webinars, virtual case-based client care (VCBC), and direct focused care (DFC) — within four hours where required
Audit final grades to confirm accuracy across the Learning Management System (LMS) and Student Information System (SIS)
Review flags for proctored exams and make recommendations to nursing education leadership regarding whether to uphold or overturn
Communicate grade changes to all relevant stakeholders resulting from grievance overturns, incompletes, remediation, late work, and end-of-semester determinations
Requirements
At least one year of experience in a healthcare setting involving medical terminology
Demonstrated experience reviewing information for accuracy and completeness
Demonstrated experience following established processes and procedures
Associate's degree from an accredited institution of higher education (preferred)
Certification in medical billing and coding, medical assisting, or ICD-10 (preferred)
Some experience with Canvas or another Learning Management System (LMS) (preferred)