Lead and manage the entire project lifecycle for a variety of digital projects, including strategy, websites, e-commerce, videos, systems, and products
Define project scope of work, objectives, and deliverables in collaboration with clients and internal teams
Develop and manage daily tasks, and create detailed project plans, timelines, and budgets, ensuring projects are delivered on time and within budget
Effectively allocate and manage project resources, including producers, designers, developers, QA specialists, and external resources
Identify and assess potential project risks and develop mitigation strategies
Facilitate clear and consistent communication between clients, internal teams, and stakeholders
Ensure projects meet the highest quality standards and client expectations
Drive process optimization and adherence
Contribute to the ongoing development and improvement of project management processes and best practices
Manage client expectations, multiple demands, and competing priorities with finesse
Serve as a point of escalation for client projects
Build and maintain strong relationships with key clients
Manage new business opportunities and establish project approaches and scopes for new engagements
Manage project financials, including initial estimates, budget tracking, and revenue management
Requirements
10+ years of proven experience as a Project Manager in a creative agency setting
Solid understanding of the project lifecycle, including Agile methodologies
Experience managing a variety of digital projects, including websites, e-commerce, and system designs
Excellent communication, interpersonal, and presentation skills
Strong organizational and time management skills with the ability to prioritize effectively
Proficiency in project management tools (e.g., Jira, Asana, Trello, ClickUp)
Ability to manage client expectations, multiple demands, and competing priorities
Ability to own and execute projects from conception to completion, including scheduling, task assignment, progress tracking, and status reporting
Experience in organizing project schedules, including task lists, dependencies, milestones, and review meetings
Experience in managing project financials, including estimates, budget tracking, and revenue
Ability to manage project resources within a matrix organization
Skill in managing project risk and developing mitigation plans
Ability to manage trade-offs between scope, quality, time, and cost
Experience in managing project scope, including statements of work, requirements documentation, change requests, and maintenance logs
Deep digital experience, understanding of best practices, and project management methodologies
Ability to work independently and drive every phase of the project lifecycle
Natural leadership skills with the ability to mentor junior team members
Comfortable overseeing large interactive projects with major sub-projects or programs of interrelated projects
Benefits
Comprehensive Medical/Dental/Vision Insurance plans with employer contribution