Manage a caseload of 35-50 clients under supervision of attorney.
Provide legal guidance to clients with attorney supervision.
Meet with clients to conduct intake, prepare applications or petitions, and collect evidence or supporting documentation.
File required paperwork with USCIS and/or State Department once an attorney has reviewed and approved the application.
Conduct legal research as relevant or requested by attorneys.
Provide support to attorney(s) on complex cases.
Adhere to internal case management policies and procedures.
Stay abreast of changes in immigration law, executive orders, policy directives and related issues affecting clients.
Perform administrative tasks, maintain complete and accurate client records, keep detailed case notes, and utilize program management software (LawLogix/Edge).
Track and prepare case statistics, client stories, and other program-related data as requested by supervisor.
Participate in community outreach and education activities including immigration group processing workshops.
Work is performed in an office setting with prolonged periods of sitting and frequent use of computers and other standard office equipment.
Local travel as needed to perform the essential functions of the position.
Requirements
Bachelor’s degree or associate degree with 3-5 years relevant experience required.
Minimum 1-2 experience of working with immigrant or refugee populations.
Consular processing experience.
Sensitivity in working with survivors of abuse, trauma, violence or war is required.
Experience with providing trauma-informed care and services is preferred.
Demonstrated cultural competence and responsiveness, commitment to racial justice and equity, and ability to work effectively in multicultural and multilingual workplace with diverse client population required.
Strong writing, proofreading and verbal communication skills.
Excellent administrative, data collection, keyboarding and computer skills with keen attention to detail required.
High proficiency with use of technology including MS Office, e-learning and webinars, database systems and virtual meeting tools.
Access to reliable vehicle or public transportation for work travel is required.