About this role

Administer and secure all corporate endpoints, peripherals, and mobile devices
Manage user, group, and computer objects in Active Directory; enforce access controls
Evaluate, assess, and deploy new hardware/software; recommend technology standards
Monitor health system and deliver clear status/compliance reports
Track inventory of IT equipment, software licenses, and warranties
Support core security services (email filtering, MFA, VPN, web filtering) and hosted apps
Perform Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls)
Provide Tier I/II support to internal and external users
Maintain positive vendor and customer relationships
Attend and participate in meetings and committees as required.

High school graduate or equivalent
Preferred certifications: CompTIA A+, Network+, or Security+; ITIL 4 Foundation
Associates degree in IT or related field, or equivalent combination of education and experience
Minimum 1 year of experience in related positions
Hands-on experience in IT technical support or systems administration

IT Specialist

Key skills