Plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College
Initiate outbound phone calls and receives and handle inbound calls to set appointments and conduct interviews with prospective learners
Responsible for contacting prospective learners to confirm and conduct scheduled appointments, ensuring all information is communicated
Provides a daily activity report (DAR) to the Supervisor
Generates leads by requesting referrals and enters all new inquiry information in the appropriate system
Follows the contact strategy and tracks all correspondence with prospective learners in the appropriate system
Utilizes the Discover, Commit, Start Application process with prospective learners
Assists prospective learners, learner families, and other relevant parties with decision-making
Invite qualified applicants to apply, ensuring they receive all necessary information and support
Answers questions about the appropriate Nursing Program with accuracy
Updates and maintains learner records in learner management system (LMS)
Review all required documentation needed for new learner enrollment
Collaborates with other functions to provide the highest level of service for enrolling learners
Participates in weekly Admissions meetings

High school or general equivalent is required, Bachelor's Degree preferred, or relevant work experience in customer service or sales in lieu of education
Demonstrated a minimum of two years of experience in admissions at an accredited institution for post-secondary education
Demonstrated proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint or ability to learn new technology quickly
Demonstrated proficiency in CRM and SIS systems
Demonstrated ability to effectively work on multiple projects, within an environment that is dynamic and fast-Paced
Demonstrated proficiency with FERPA is strongly preferred

Admissions Advisor

Key skills