Schedule and confirm appointment dates and times with physicians’ offices
Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images
Confirm receipt of records for record review referrals
Prepare and send exam notification letters daily
Communicate with physicians, clients and or examinees
Submit client invoice and/or issues to accounting if charges are incurred
Ensure prompt pre-payment for services issued when required
Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed
Respond to requests for report status and/or information
Provide support to other offices as needed
Arrange lodging and or transportation for out-of-town examinees
Process mail, deliveries and shipments as needed
Participate in various educational and or training activities as required
Perform other duties as assigned
Requirements
High school diploma or equivalent required
A minimum of one year related experience; or equivalent combination of training and experience