Supervisor, Ramp and Passenger Services

Role Overview

• Manage, coordinate, and control airport activities for both Ramp Services and Passenger Service functions;
• Monitor the quantity and quality of work performance;
• Direct personnel within assigned functional area;
• Oversee and advise on staffing requirements;
• Participate in the discipline, coaching, counseling, hiring and termination of subordinates;
• Train subordinates and ensure compliance with Company rules and regulations;
• Perform all aspects of airport operations, including ticketing transactions, baggage check-in, issuing boarding passes, and dispatching flights in a safe and timely manner.
• Offer efficient and professional customer service and resolve passenger problems as required.
• Coordinate with all departments to ensure operational needs are met, including catering, fueling, and maintenance companies.
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.

Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school;
• Six months to one-year related experience and/or training;
• Must hold and maintain a valid driver's license throughout employment.
• Ability to read, write, speak, and understand the English language.
• Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.

Benefits

• Access your pay when you need it through DailyPay app!
• Flight benefits!!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• Opportunity for Internal Mobility and transfers available!