Performance Center Specialist

Role Overview

• Execute centralized monitoring reviews in accordance with established risk frameworks, methodologies, and standard operating procedures.
• Review transactional and behavioral data to identify potential compliance risks, anomalies, or control gaps.
• Accurately document review steps, findings, and supporting rationale in required tools/templates to ensure audit-ready records.
• Categorize findings and support escalation of issues in line with defined thresholds and governance requirements.
• Participate in quality checks and address feedback to improve accuracy and consistency of monitoring outputs.
• Identify patterns, themes, and recurring risks across monitoring outputs and contribute to trend summaries.
• Support preparation of consolidated monitoring summaries and periodic reporting for regional and global compliance stakeholders.
• Collaborate with Operational Intelligence to support incorporation of monitoring insights into dashboards, metrics, and analytical products.
• Provide input on enhancements to monitoring methodologies, sampling strategies, review criteria, templates, and guidance documents.
• Support execution of regionally assigned compliance training programs in accordance with global requirements, defined curricula, and rollout plans.
• Assist with coordination and delivery of compliance trainings for PC teams and other in-scope audiences, supporting timely completion across locations.
• Support operationalization of updates to training requirements (e.g., new/revised policies, standards, risk priorities) by assisting with local rollout and reinforcement.
• Partner with Compliance Capability, Learning, and regional Compliance teams to align training execution with enterprise compliance frameworks and avoid duplication.
• Support monitoring of training execution effectiveness through completion metrics, feedback, and observed compliance outcomes, and raise improvement opportunities.
• Support knowledge reinforcement and practical application of compliance requirements through ongoing engagement, guidance, and capability-building activities.

Requirements

• Bachelor’s degree in Business, Finance, Data Analytics, Law, or related field.
• 2–5 years’ experience in compliance, audit, risk management, monitoring, and/or analytics, with ability to analyze and interpret transactional data.
• Strong organizational skills with ability to manage multiple tasks, meet deadlines, and follow defined processes.
• Strong analytical mindset with high attention to detail and ability to identify trends or anomalies.
• Strong communication skills with ability to explain monitoring findings clearly and constructively.
• Experience working in a regulated environment and maintaining audit-ready documentation is preferred.
• Fluency in English is required.

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time
• 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time
• up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period 10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year