Manager, Client Compensation
Fort Mill, North Carolina, United States of America
Full Time
2 weeks ago
$76,735 - $127,823 USD
Visa Sponsor
Key skills
LeadershipMentoringCritical Thinking
About this role
Role Overview
- Constructing and maintaining goals pertinent to the development of each individual’s career path.
- Prioritizing one-on-one meetings and providing thorough, real-time coaching sessions with staff.
- Supporting the Client Experience Manager to share operational NIGO key learnings.
- Lead meetings to map out plans for overall accuracy of all department operations.
- Mentoring and coaching team members to align them with leadership's vision while developing their skills and careers.
- Assisting in modifying or creating advisor-facing performance metrics.
- Sharing trends and pain points while with leadership and business partners in order to find solutions and pursue process improvements within the scope of the team and across departments.
- Providing strategic insight and direction for evolving the commission payout of advisors.
- Owning and supervising firm-wide, multi-department projects to build or enhance experience workflows related to the team and department.
- Inspiring and leading initiatives that enhance the Advisor experience and positively impact the broader LPL organization.
- Actively participating, supporting, and driving departmental and firm-wide projects.
- Working closely in a POD structure with internal and external business partners to elevate and deliver greater value to advisors.
- Assisting with operations recovery efforts through coordination of resources in order to resolve issues with aged requests, escalated issues, and other complex activities that degrade the advisor experience.
- Liaising with internal partners to ensure promotion of Client Compensation projects and initiatives.
- Proactively reviewing audit controls to ensure the team mitigates risk, removes redundant requirements, and increases transparency with internal and external audit partners.
Requirements
- 5+ years of experience leading and developing others
- SIE and Series 99/Series 7 license (Ability to get required licensing in first 90 days of employment if you do not have it currently)
- Leadership and motivational skills
- Understanding of the advisor role
- Ability to work with people in different areas and at all levels
- Organizational and critical thinking skills
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off