Key skills
Communication
About this role
Role Overview
- Take ownership of designing, developing, implementing, and managing benefit plans, programs, and services for both employees and retirees
- Ensure everything aligns with the organization’s total rewards philosophy and overall HR strategy
- Serve as a trusted resource, offering guidance and practical solutions across a broad range of benefit areas
- Monitor benefit-related impacts from legislative and regulatory changes, market trends, and cost considerations
- Apply proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services
- Support the daily management of programs, regulatory compliance, contract compliance and contracted suppliers
- Research and analyze organizational trends, market data, and industry practices to identify root causes and address benefit issues to determine optimal solutions
- Assist with escalated issues on benefit programs
- Ensure vendors and benefit programs are integration and alignment with the Total Rewards philosophy
- Monitor supplier performance and contracts meet appropriate service levels to employees and plan participants
- Collaborate with the stakeholders to evaluate and modify objectives for employee benefit programs
- Evaluate the effectiveness and impact of changes for benefits programs and initiatives
- Ensure legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings
- Research and analyze changes and enhancements to programs to ensure compliance with federal regulations
- Assist with benefit projects and initiatives and serves on cross functional teams
- Coordinate with key stakeholders on the development and implementation of systems and processes which support benefit projects and initiatives
- Execute the communication strategy around benefit plans, programs, and services
Requirements
- Bachelor's degree; OR 4 years of relevant education and/or experience
- 4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits
- experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations
- Experience leading and/or managing projects/programs
- Working knowledge of data analysis tools and techniques
- Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs
- Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints
- Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans
- Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint
- Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education