Validate proposed enhancements, evaluate technologies to support enhancements, and work with R&D to implement changes. Work with both our inhouse R&D and external resources.
Be able to recommend and implement best practices across Objects, Flows, Validation rules, Experiences, as well as system ingestion of data from other platforms inserting and updating Salesforce data
Monitor system health and ensure data quality and integrity
Support release processes, testing, and deployment coordination
Document processes, changes, and configurations
Collaborate with developers and business stakeholders to implement improvements
Requirements
1-3 years of Salesforce administration experience
Strong knowledge of Salesforce configuration (Flows, Validation rules, Profiles, Permissions)
Experience supporting users and handling service requests in a ticketing environment
Good understanding of data management and reporting (Reports & Dashboards)
Strong attention to detail and organizational skills
Ability to work independently and manage priorities
Team player, good communication skills
Salesforce Administrator certification
Experience supporting global teams across time zones