Senior Legal Operations Specialist

Role Overview

• Administer and optimize legal matter management and e-Billing in TeamConnect, including system configuration, workflows, user access, and data integrity
• Manage the full e-Billing lifecycle: invoice submission, review, approval routing, appeals, and payment processing
• Onboard new matters, vendors, and timekeepers within matter management and e-Billing systems
• Review timekeeper rate requests to confirm alignment with negotiated rates; work with vendors and Collaborati to troubleshoot timekeeper entries and provide program support
• Enforce outside counsel billing guidelines and flag non-compliant entries for review
• Monitor weekly invoice postings from TeamConnect to SAP, verifying SAP submission and timely payment
• Resolve currency and other data issues across TeamConnect, Collaborati, and SAP
• Troubleshoot system issues, coordinating with vendors on upgrades and releases
• Serve as the SME and primary point of contact for end-user support
• Design and maintain dashboards and reports tracking legal spending, matter volume, cycle times, and other key performance indicators
• Analyze legal spending trends and prepare periodic reports for legal leadership and finance, including variance analysis against budget
• Support the annual legal department budgeting process by compiling historical data, modeling projections, and tracking actuals against plans
• Develop and refine KPIs that measure operational performance, outside counsel efficiency, and internal service delivery
• Identify opportunities to streamline workflows, reduce manual effort, and improve data quality across legal systems
• Assist with system evaluations, implementations, and integrations as the department's technological needs evolve
• Create and maintain user guides, training materials, and standard operating procedures for legal operations tools and processes
• Liaise with outside counsel and legal service providers on billing, matter setup, and data requests
• Partner with IT, procurement, and finance on system integrations, access provisioning, and invoice processing workflows
• Collaborate with attorneys and business clients to ensure matter data is accurate and reporting meets their needs

Requirements

• 3–5 years of experience in legal operations, legal technology, or a related function within a corporate legal department, finance organization, or law firm
• 3-5 years of experience with legal finance and billing processes, including accounts payable/accounts receivable (AP/AR) and related finance systems/tools
• 2-3 years of hands-on experience administering—and serving as a subject matter expert (SME) for—at least one matter management or e-Billing platform (e.g., TeamConnect, Legal Tracker, Brightflag, CounselLink, or comparable system)
• Working knowledge of outside counsel billing guidelines and industry standards (e.g., LEDES formats; UTBMS task/activity codes)
• Demonstrated experience developing reports, dashboards, and KPIs to support legal department leadership decision-making
• Strong written and verbal communication skills, with the ability to partner effectively across legal, finance, IT, procurement, and outside counsel.

Benefits

• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
• This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.