Process Excellence Principal

Role Overview

• Play a critical leadership function in IBP implementation, enterprise data strategy, systems scaling decisions, and cross functional project execution.
• Provide senior-level technical, analytical, and strategic guidance to enable scalable Operations performance through enterprise applications, analytics, and data-driven process design.
• Responsible for intake, cross-functional alignment, and execution of Operations requests involving internal processes, software systems, analytics, and AI.
• Ensure solutions are fit-for-purpose, value-driven, and aligned with the companies’ business complexity, growth trajectory, and long-term technology roadmap.
• Provide senior technical and process leadership for process and solution implementation and maturity, including demand, supply, inventory, capacity, and financial integration.
• Advise on Operations solutions for sequencing and scalability decisions, ensuring solutions fit the operational complexity and growth stage of the business.
• Collaborate with stakeholders to ensure solution designs meet real operational needs, and that execution performs as intended in practice—not just in concept.
• Ensure Operations analytics, scenarios, and dashboards connect planning outcomes to operational execution and financial impact.
• Contribute to development of a 3–5 years Digital Strategy roadmap, aligned with operational strategy and business growth.
• Help bridge gaps between operational systems (e.g., Pulse, MES, SAP, analytics tools) to enable improved visibility, including near real-time production of health insights.
• Ensure assigned projects are aligned, value-focused, and executed effectively by delivery teams.
• Understand business needs and provide strategic insights on dashboard and reporting ecosystem synergy, ensuring consistency, relevance, and executive usability.
• Translate vague or emerging ideas into structured analytical solutions, balancing innovation with business value.
• Evaluate and guide appropriate use of AI and advanced analytics, focusing on practical business impact rather than technology novelty.

Requirements

• A Bachelor’s degree in operations, supply chain, engineering, information systems, data science, business, or related field with 8+ years of experience in Operations analytics, enterprise systems, process excellence, or equivalent combination of education and experience.
• Master’s degree in operations management, data science, industrial engineering, or related field preferred.
• Deep understanding of Operations processes and systems (planning, manufacturing, execution, analytics)
• Strong experience with SAP and IBP, including practical understanding of module selection and scalability tradeoffs
• Experience with or exposure to MES, master data management, and production analytics
• Proven ability to lead ambiguous, cross functional initiatives from concept through execution
• Strong analytical framework development skills (KPIs, scenarios, forecasting, decision support)
• Experience in medical devices, biotech, pharmaceutical, or other regulated industries preferred
• Excellent communication skills with ability to convey complex technical concepts to executive and non-technical audiences
• High degree of accuracy, structured problem-solving, and systems thinking
• Proficiency in Microsoft Office; advanced analytics and visualization tools preferred
• Strong collaboration skills across business, analytics, and IT teams.

Benefits

• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• A generous benefits package that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).