Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Care Coordinator

Key skills