Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support.
Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization.
Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators.
Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions.
Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies.
Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications.
Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration.
Identify and implement opportunities to improve system efficiency, scalability, and user experience.
Provide ongoing advisory and post-launch support, maintaining strong client relationships.
Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities.
Mentor and guide junior team members in client engagement and solution design best practices.

Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education.
Proven experience leading client-facing software implementations, including facilitating workshops and working sessions with stakeholders.
Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools.
Minimum of 5+ years of experience in systems configuration, specializing in energy efficiency management systems.
Hands-on experience with JavaScript for configuring, customizing, or extending web-based applications; ability to read, write, and troubleshoot code as needed to support implementations.
Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.
In addition to base pay, employees may be eligible for a discretionary annual bonus.
Comprehensive benefits package designed to promote health, financial security, and work-life balance.
Three weeks of paid vacation annually.
Paid holidays.
401(k) retirement plan with employer match.
Medical, dental and vision coverage.
Parental leave.
Employee assistance program.
Commuter benefits.
Additional supplemental offerings.

SaaS Configuration Lead

Key skills