Be present in the office, Monday through Friday from 8:30am
5:00pm PT
Greet employees, visitors, customers, and vendors, making them feel welcome and comfortable
Manage the intercom system and the visitor registration system
Assist with workplace safety, security, and office access
Support employees and be point of contact for the office
Manage lunch services
Maintain and manage conference rooms, phone rooms, kitchen, and copy areas
Restock and track office supplies, snacks, and beverages
Stay on top of upcoming onsite meetings, including understanding the attendee list, their specific needs, and preparing the space for the meeting
Keep the office tidy, clean, stocked, and organized
Process and distribute incoming mail and packages
Assist with answering workplace tickets in a kind and timely manner
Work with IT on equipment requests
Work with property management for visitor access and building maintenance requests
Manage onsite vendors
Create a positive workplace experience and environment for employees, visitors, customers and vendors
Partner with the Workplace team to produce thoughtful and inclusive office experiences and events
Support and provide back-up for the Workplace team
Assist with ad-hoc projects when time allows

Genuine passion for supporting others and possesses a positive attitude
Capable of anticipating others' needs and act with patience, kindness, and firmness
Excellent written, non-verbal, and verbal communication skills
Ability to work well with various personality types and are receptive to feedback, while also maintaining a high degree of professionalism and confidentiality
Ability to learn software quickly
Excellent organization, planning, and prioritization skills
Exceptionally strong ownership and can-do attitude with an operational mindset
Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
An eye for detail with regards to all things from process to projects to space to events
Ability to maintain a professional and kind game face even when things aren’t going as planned or desire
A propensity for problem solving quickly and quietly
Nice to Have: Experience working in facilities, workplace operations, office administration, or hospitality
Nice to Have: Proficiency with G-Suite Products
Must be able to lift 25 pounds

Workplace Assistant

Key skills