House Manager – Family Assistant

Role Overview

• Create, implement, and maintain household organization systems throughout the home
• Daily resets and tidying (surfaces clear, high-traffic areas tidy)
• Ensure the home is organized, decluttered, and prepared for weekly cleaning services.
• Maintain high-clutter zones: laundry room, mudroom, kitchen paper corner, and entry areas
• Kids' clothing inventory, sizing organization, and seasonal swaps
• Indoor plant care for 50+ houseplants using an existing watering schedule app
• Change batteries, light bulbs, and smoke detectors as needed
• Holiday and birthday party support: invitations, logistics, gift acquisition
• Packing and unpacking support for family travel
• Occasional deep cleans beyond the scope of weekly cleaners: fridge, oven, baseboards
• Weekly hot tub and cold plunge maintenance
• Refresh and organize garage, mudroom, and entry zones
• Coordinate organizational projects (linen closet, garage, play areas)
• Full laundry service: wash, fold, and put away for the entire household
• Establish and maintain laundry system and coordinate with existing household staff on laundry responsibilities to ensure consistent completion
• Ironing, steaming, and care for special garments
• Weekly linen and towel rotation and refresh
• Restock pantry, fridge, and household supplies
• Coordinate with the family chef on grocery needs and pantry inventory to reduce overlap
• Manage household subscriptions and orders (Amazon, Costco, Target)
• Handle returns, dry cleaning, gift shopping, and mail and package management
• Coordinate and complete household shopping, including bulk purchasing and grocery replenishment
• Serve as the primary point of contact for contractors, landscapers, cleaners, and other service providers
• Research vendors, gather proposals, and provide recommendations for repairs and projects
• Coordinate current open projects (including pending contractor work on shower glass enclosure)
• Oversee vendor scheduling across all properties
• Manage logistics and maintenance coordination across three properties
• Coordinate with pool company, landscapers, and pond cleaning service; support potential Airbnb/hosting plans
• Serve as primary contact for the existing on-site Airbnb manager
• Oversee home systems including HVAC, security, and pool
• Conduct routine property check-ins and ensure readiness across all locations
• Manage the family calendar: school events, extracurriculars, appointments, and scheduling across the household
• Proactively communicate upcoming events and reminders to both parents
• Schedule and coordinate appointments: family dental, monthly massage subscription, and other recurring needs
• Assist with travel logistics including flights and hotel bookings
• Event and birthday party planning and coordination
• Occasional backup childcare to support the existing childcare team as needed
• Occasional extracurricular drop-offs and pickups (dance, soccer, and other extra curricular activities)
• Overnight coverage during parent travel, approximately twice per year (preferred but not required)
• Schedule and track maintenance for family vehicles
• Handle fueling, cleaning, and organizing
• Track registration and insurance documentation
• Schedule vet and grooming appointments for the family dog
• Occasional walks and outdoor play
• Maintain pet supplies

Requirements

• Reliable transportation required
• CPR and First Aid certified, or willing to obtain prior to start
• General vaccinations preferred; must be willing to obtain Tdap vaccination
• Maintain a smoke-free environment.
• Must be authorized to work in the United States.

Tech Stack

• Chef