Elicit, analyze, document, validate, and manage business, functional, and system requirements.
Conduct stakeholder interviews, requirements workshops, process discovery sessions, surveys, and document analysis activities.
Translate business requirements into user stories, functional specifications, workflows, use cases, and acceptance criteria.
Document and maintain requirements, user stories, backlog items, and project artifacts within Azure DevOps or similar work management platforms.
Develop user interface concepts, process flows, screen designs, and business workflows.
Analyze current-state business processes and identify opportunities for process optimization, automation, standardization, and operational efficiency.
Facilitate business process improvement initiatives across multiple functional areas.
Validate system functionality against approved requirements and business objectives.
Capture, analyze, and report testing metrics and quality indicators.
Support large-scale, enterprise-wide projects involving multiple business units and stakeholder groups.
Collaborate effectively with business leaders, project managers, architects, developers, testers, and external stakeholders.

Minimum of seven (7) years of Business Analysis experience.
Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related discipline;
Minimum of four (4) years of Business Process Engineering, Business Process Improvement, or Process Transformation experience.
Experience working on large, complex projects involving multiple stakeholders and business functions.
Strong experience gathering, documenting, and managing business and system requirements.
Experience supporting Agile, Waterfall, or hybrid software development projects.
Experience developing user stories, process flows, and requirements documentation.
Experience planning, coordinating, and executing User Acceptance Testing (UAT).
Strong analytical, critical thinking, facilitation, and problem-solving skills.
Ability to work independently and collaboratively in a team-oriented environment.
Excellent written, verbal, and presentation communication skills.
Demonstrated experience producing project documentation, meeting summaries, business requirements, and executive communications.

CIYIS is an Equal Opportunity Employer
All Qualified Applicants will receive consideration for employment without regard to Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status or any other Characteristic Protected by Law.

Business Process Consultant

Key skills