Key skills
Product ManagementCommunicationCollaborationRemote WorkSales
About this role
Role Overview
- Ensure personal and sustainable support of our key accounts in customer service
- Take responsibility for all activities and ensure their professional execution in close collaboration with internal stakeholders
- Develop and sell comprehensive service solutions, retrofits and maintenance contracts
- Monitor and identify trends in the financial metrics of our key accounts
- Develop and implement action plans for the strategic development of customer relationships
- Actively support product management in developing new customer-service-oriented products
Requirements
- Experience in mechanical or plant engineering with an international focus
- Completed technical vocational training with further qualifications as an engineer (FH/University) or as a certified technician (HF)
- Business/economics training is a valuable plus
- Strong customer orientation and sales skills, with confident customer-facing experience
- Team player with excellent communication skills
- Business-fluent in German and English (C1); additional languages are an advantage
- Willingness to travel, approximately 30%
Benefits
- Flexible working hours (40-hour week)
- Remote work and workation
- Unpaid leave options
- Part-time models
- Support and individual development with a wide range of training and continuing-education opportunities
- Profit sharing and attractive options within the pension plan
- Gym membership
- Quiet rooms
- Food lounge
- Internal care & case management
- Generous expense policy