Regional Production Services Manager

Role Overview

• Collaborate with Venue Sales, Venue Operations, Rigging Services, and Power Services to plan and execute high-level production in accordance with Pinnacle Live’s production standards
• Serve as the remote point of contact for project planning and on-site point of contact for production site visits and event execution as requested by venue staff
• Identify and train Event Services Technicians and Senior Event Services Technicians so that they may serve as competent show operators on production-level events
• Identify and maintain relationships with labor brokers and subrental vendors to maintain Pinnacle Live’s access to partners that can assist with production-level event execution
• Create detailed production schedules and define cadence of deliverables for each project as requested by Venue Operations
• Assist Venue Operations in obtaining quotes from qualified sub-rental vendors, as necessary
• Prepare and implement project budgets including pre-event estimates and post-event actuals
• Create and edit orders for internal charges related to Production Services resources
• Function as production subject matter expert, consult venues to choose appropriate equipment and staffing levels with a focus on utilizing in-house resources when possible
• Translate client requests into holistic production visions and identify opportunities to capture additional revenue in the sales process
• Generate CAD files as needed for projects to demonstrate the accurate scale of production elements including, but not limited to, staging, lighting, projection, audio, and cable pathing
• Calculate power consumption of production components to ensure adequate power, coordinating with the Power Services department as necessary to engage additional resources
• Assist with Rigging Services requests on production-level events
• Manage in-house, third-party, and/or union laborers to set, operate, and strike large productions
• Perform other related duties as assigned

Requirements

• Strong written and verbal skills necessary to complete assigned tasks
• Excellent project management skills a must
• Excellent understanding of signal flow and technical troubleshooting skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and critical thinking skills
• Strong understanding of basic electrical theory and principles
• Strong understanding of basic rigging standards and practices
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate when appropriate
• Demonstrated proficiency with Microsoft Office Suite
• Ability to execute productions that are more complex in nature in which judgment and initiative are required in resolving problems and making recommendations
• Demonstrated proficiency with CAD software (Vectorworks, Vivien, AutoCAD, etc.)
• Demonstrated proficiency with industry standard project management software (Monday.com, Asana, etc.)

Benefits

• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more