Senior Specialist, Teammate Readiness & Enablement

Role Overview

• Responsible for designing and developing readiness and enablement content for CSBB teammates.
• Focus on supporting the Small Business Segment and Deposit Product line.
• Translates complex business initiatives, product updates, and process changes into clear, actionable training and materials that drive adoption and field execution.
• Partners with stakeholders on larger initiatives to deliver high-quality, role-based content that supports teammate performance and client impact.
• Supports enterprise consumer banking priorities.

Requirements

• Bachelor Degree or equivalent experience and related training.
• 10 year's Financial Services experience or equivalent work experience.
• Training experience to include instructional design, class facilitation with writing content material for adult learners.
• Thorough knowledge of CSBB operational procedures, policies, etc.
• Proficiency in Computer Applications (Skype/Web Ex, MS Office, Excel and Power Point).
• Technical, Interpersonal, Problem Solving and ability to work efficiently across multiple platforms.
• Highly developed written and verbal communications (including grammar and spelling).
• Experience leading projects.
• Ability to execute on a project and define realization factors proving success of the project.

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability
• Accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• Vacation days (minimum of 10 days)
• Sick days (minimum of 10 days)
• Paid holidays