Key skills
AICommunicationCritical ThinkingTime Management
About this role
Role Overview
- Serve as a Case Manager for assigned matters.
- Monitor automated workflows and ensure processes remain on track.
- Maintain accurate case information and documentation.
- Coordinate communications with clients, negotiators, and third parties.
- Utilize AI tools to support daily legal operations.
- Manage calendars and important deadlines.
- Maintain an inventory of filed documents and case activity.
- Manage and organize incoming emails.
- Triage emails and prioritize action items.
- Return client phone calls and provide case updates.
- Identify and flag urgent legal matters.
- Respond to negotiators, vendors, and opposing counsel.
Requirements
- Florida based law firm.
- Working hours: 08:30 a.m. to 05:30 p.m. Monday through Friday.
- Timezone: EST.
- Practice areas include Debt Relief, Consumer Protection, Guardianship, and Probate and Estate Litigation.
- Legal training, background, or previous legal experience is required.
- Experience working with AI tools and technology driven workflows is highly preferred.
- Excellent written and verbal communication skills.
- Strong customer service skills.
- Highly organized with exceptional attention to detail.
- Highly tech savvy and comfortable working with AI tools.
- Strong legal knowledge or prior legal experience.
- Excellent time management and prioritization skills.
- Ability to summarize information clearly and concisely.
- Strong analytical and critical thinking skills.
- Common sense and sound judgment.
- Ability to identify and escalate urgent matters.
- Professionalism and empathy when communicating with clients.
- Ability to work independently and manage multiple priorities.
Benefits
- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.