Support HelpDesk activities and contribute to system operations while continuously learning new tools and technologies.
Strong customer service and communication skills, with willingness to support HelpDesk activities.
Exposure to monitoring tools (e.g., Grafana or similar platforms).
Interest or basic familiarity with AI tools (e.g., GitHub Copilot, ChatGPT).
Willing to work on a rotating weekend schedule.
Flexible to support off-hours activities as needed.
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field
0–2 years of relevant experience (internship or academic project experience acceptable)
Basic understanding of automation/orchestration tools (e.g., Jenkins or similar CI/CD tools)
Exposure to CI/CD platforms such as CloudBees CD/RO
Foundational knowledge of Linux administration (RedHat preferred)
Basic knowledge of Windows administration
Exposure to scripting languages such as Python, Bash, or PowerShell
Familiarity with version control and issue tracking tools (e.g., GitHub, Jira)
Familiarity with source control systems (e.g., Git, SVN, ClearCase)
Basic understanding of relational databases (e.g., PostgreSQL or similar RDBMS)
Basic understanding of containerization or virtualization (e.g., Kubernetes, VMware)
Awareness of cloud platforms (Azure or AWS)
Basic knowledge of license management tools (e.g., FlexLM)
Exposure to software build and release processes
Tech Stack
AWS
Azure
Cloud
Grafana
Jenkins
Kubernetes
Linux
Postgres
Python
RDBMS
Subversion
VMware
Benefits
We are an equal-opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.