Drive portfolio-level performance across assigned clients, ensuring alignment to revenue, throughput, cycle time, and quality targets
Accelerate new client ramp and stabilization, reducing time to standard operating performance
Eliminate silos by aligning cross-functional teams to deliver consistent, predictable outcomes
Improve client satisfaction through proactive performance management and structured issue resolution
Enable scalability through standardization, process improvement, and automation adoption

Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred or equivalent experience.
8–12+ years of experience in Revenue Cycle Management, with exposure to denials operations
Experience managing client performance, integrations, or portfolio-based operations
Experience leading cross-functional initiatives and driving measurable performance improvements
Strong understanding of payer dynamics, denial trends, and operational KPIs
Experience working in a metrics-driven, performance-focused environment.

Director, Client Performance – Integration

Key skills