People Operations Partner

Role Overview

• Own the running of People Operations across a globally distributed workforce, from employee queries and lifecycle changes to onboarding, offboarding, contracts, benefits and HR systems
• Partner with the wider People team to deliver key People programs such as performance reviews, engagement surveys, compensation cycles and probation tracking
• Build and improve processes, workflows, programs and self service experiences so they’re clear, consistent and easy to follow
• Keep people data accurate and useful, maintaining BambooHR, supporting reporting and giving the team visibility when they need it
• Keep core People Operations compliant, organised and audit-ready across systems, training, documentation and employee records
• Work closely with Finance, IT, People Partners and external providers to keep payroll inputs, onboarding, EOR processes and vendors running smoothly
• Build more scalable and thoughtful People Operations as Masabi grows, improving employee experience across key moments in the employee lifecycle

Requirements

• You’ve worked in People Operations, HR Operations or in a HR Generalist role, and you’re comfortable owning things end-to-end
• You’re confident with systems, spreadsheets and data, and you use them to stay organised, spot patterns and support decisions
• You naturally look for ways to improve how things work, and you enjoy building processes, workflows and simple solutions that make things easier and more scalable
• You’re happy being hands-on, and care about getting the detail right without losing sight of the bigger picture
• You’re proactive and self-directed, you don’t wait to be told what to do, you notice gaps and step in to fix them
• You bring empathy and good judgement in how you support people, especially when things are sensitive or unclear
• You’re eager to use automation, AI or technology to simplify work and improve the employee experience

Benefits

• 25 days of holiday per year plus the option to buy another 5 days pro-rated
• Private Healthcare via AXA, including pre-existing conditions and mental health
• Life Insurance
• Menopause support
• Choice of workstation
• Ability to work for up to 3 months per year from any country in the world (certain limitations)
• Pension scheme
• Training allowance of up to £1000 per year
• £200 annual allowance for any home office need or improvement
• Enhanced family leave pay
• Cycle to work scheme
• Regular social gatherings with a monthly allowance for each employee
• Fun and collaborative environment with a focus on making a difference in the world