Solutions Architect

Role Overview

• Lead IT pre-sales solutioning and RFI/RFP/RFQ response for new customer pursuits, including client requirement discovery, high-level WMS/TMS/integration/infrastructure solution design, technology presentations, architectural diagrams, solution documentation, and critical design parameter definition.
• Develop IT cost models and pricing inputs in partnership with Finance and IT functional teams, estimating technology project costs, understanding capitalized costs and multi-year cost impacts, and ensuring timely, accurate, and competitive IT pricing for new business pursuits.
• Coordinate cross-functional pursuit execution across Business Development, Operations/Engineering, Finance, WMS, TMS, Integration, Infrastructure, IT PM, Solution Delivery, and Account Management teams; support customer tech reviews/tours/demos as needed; manage multiple pursuits and priorities; and transition awarded work to launch/implementation teams.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Information technology, logistics, supply chain, business, or related field
• 3 years or more of Technology-related supply chain industry experience with solution design for warehouse distribution and transportation management, including WMS and TMS capabilities
• IT business development solutioning or similar/relevant experience, including RFI/RFP/RFQ bid response, IT cost model preparation, architectural diagrams, client presentations, and launch-team handoffs.
• Ability to facilitate/translate client needs and objectives into requirements, project estimates, competitive IT solutions, and bid response materials.
• Ability to develop/coordinate IT cost models and pricing inputs; understand IT cost drivers, capitalized costs, multi-year cost treatment, and how IT costs impact overall deal economics; partners with Finance.
• Strong verbal, written, presentation, and meeting facilitation skills; able to present technology solutions and ask relevant operational/process questions.
• Ability to lead through influence across IT functional teams, Business Development, Operations/Engineering, Finance, IT PM, Solution Delivery, and Account Management without direct supervisory authority.
• Strong documentation skills for business requirements, solution scope, critical design parameters, data flows, architectural diagrams, and handoff materials.
• Ability to manage multiple pursuits across verticals, set priorities, adapt to changing requirements, and meet urgent deadlines in a fast-paced environment.
• Knowledge of supply chain technology solutions, including WMS, TMS, warehouse distribution, transportation management, integrations, infrastructure, and related IT components.
• 3PL/4PL sales/pursuit process, including RFI/RFP/RFQ response, bid solutioning, customer technology reviews, pricing input reviews, and launch/IT PM transition.
• Familiarity with warehouse systems/platforms such as SCALE, Active, or WMOS; warehouse automation concepts; MS Excel, PowerPoint, and Visio.

Benefits

• comprehensive health and welfare benefits
• medical, prescription, dental, vision, life insurance and disability insurance options
• paid time off for vacation, illness, bereavement, family and parental leave
• tax-advantaged 401(k) retirement savings plan