Medical Assistant, Orthopedics

Role Overview

• Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
• Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment.
• Sends messages to the Care Team, when warranted.
• Responsible for preparing patients for examination and escorting them into the exam room.
• Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit.
• Assists in capturing demographic information.
• Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
• Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
• Actively participates in department activities; attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.
• Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
• Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
• Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
• Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.
• Actively participates in maintaining and/or improving quality improvement initiatives. Other related duties as assigned.

Requirements

• High School degree or equivalent required.
• One year of clinical experience OR graduate of Medical Assistant program required.
• Two years of experience in similar healthcare setting is preferred.
• Customer service experience is strongly preferred.
• BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association.

Benefits

• Employees of St. Luke's are our most valuable asset!