Patient Services Representative

Role Overview

• Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues.
• Schedule and confirm patient appointments.
• Collect point of service payments, including patient copays and other forms of patient financial responsibility.
• Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs.
• Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.

Requirements

• 2+ years of prior front desk experience preferred.
• High School Diploma or equivalent

Benefits

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field