Patient Solution Product Manager

Role Overview

• Define and execute the patient product roadmap aligned with Pfizer China's commercial priorities and AI innovation strategy.
• Lead end-to-end product development from opportunity identification and concept design through build, pilot, launch, scale, and iteration — following agile product development principles and structured stage-gate governance.
• Conduct and synthesize patient journey research, voice-of-patient studies, ethnographic research, and competitive market analysis.
• Leverage artificial intelligence, machine learning, personalization engines, conversational AI (chatbots/virtual health assistants), and generative AI technologies.
• Partner with brand/marketing teams, medical affairs, regulatory/legal, compliance, IT, patient advocacy, and external technology vendors and agencies.
• Define product KPIs, usage metrics, outcome measures, and patient satisfaction indicators; build analytics dashboards and reporting frameworks.

Requirements

• Bachelor's degree or above in Business, Life Sciences, Pharmacy, Digital Health, Human-Computer Interaction, Health Informatics, or a related field; Master's degree preferred.
• Minimum 5 years of professional experience in product management, digital health product development, or commercial strategy roles within pharmaceutical, biotech, or healthcare technology sectors.
• Proven track record in developing and launching digital products or patient engagement programs — from concept through live product — with hands-on experience in product design, user research, agile development, and product analytics.
• Strong understanding of the pharmaceutical patient journey, chronic disease management, treatment adherence, and the regulatory landscape for patient-facing digital health products in China.
• Familiarity with AI/ML tools, digital health platforms, CRM systems, patient engagement technologies, and remote patient monitoring solutions; direct experience with generative AI product applications is a significant plus.
• Excellent analytical skills with a data-driven approach to product prioritization and decision-making; experience with product analytics tools (e.g., Mixpanel, Amplitude) and A/B testing methodologies.
• Strong project management skills with demonstrated ability to manage multiple concurrent product workstreams, competing priorities, and diverse stakeholder groups.
• Exceptional communication and influencing skills; ability to translate complex scientific and technical content into clear, patient-friendly messaging and compelling executive presentations.
• Patient-first mindset combined with commercial acumen; demonstrated passion for improving patient health outcomes and healthcare system innovation.
• Fluency in both English and Mandarin (written and spoken) required.

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities
• Collaborate with external technology vendors and agencies